Return Policy

Most items can be returned for a refund within 30 days of delivery in the original condition and packaging. Items must not have been assembled, installed or otherwise put into service.

A few items cannot be returned. Those items include clearance items, items marked as nonreturnable on the product page, custom items and items that you have assembled.

This return policy does not refer to damaged or defective items. To report damage or a defect, please contact Customer Service through our Damage and Defect form.

When considering a return, please know there are return shipping costs. While shipping costs on small lightweight items are not costly, shipping costs on large, heavy furniture is very costly, especially if the items ship via freight truck. In rare instances you may be required to pay a manufacturer's restocking fee. The amount of your final refund will be emailed to you once you fill out the return request form below.

Rejected deliveries are considered to be non-defective returns. Return shipping costs and restocking fees will be deducted from the refund.

Ready to start a return? Please fill out the form below. A customer service returns specialist will contact you via email with return instructions.